Return Policy

Returns

You have 30 days from the date your order is delivered to request a return. To be eligible, your item must be unused, unworn, and in the same condition you received it, with any original tags and packaging included. Proof of purchase may also be required." "Before returning any item, please contact TKPS through our Contact Us page. Returns sent without first contacting us may not be accepted. Return instructions will be provided once your request has been reviewed.

 

Non-Returnable Items

Certain items may not be eligible for return for hygiene, safety, personalization, or other reasons. This may include personalized or custom-made products, gift cards, and certain personal use items. Any product-specific return restrictions will be indicated on the applicable product page when possible.

Any product-specific return restrictions will be indicated on the applicable product page when possible.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us as soon as possible so we can review the issue and determine the appropriate resolution. We may request photographs or other information to help us assess the issue.

Exchanges

If you would like a different item, size, or variation, please contact us first. Exchange availability depends on current inventory and the product involved.

Refunds

Once an authorized return is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow additional time for your bank or payment provider to process and post the refund.

Return Shipping

Unless an item arrived damaged, defective, incorrect, or otherwise qualifies for TKPS-paid return shipping, customers are responsible for applicable return shipping costs.

Original shipping charges are generally non-refundable unless required by applicable law or otherwise stated by TKPS.

We recommend using a trackable shipping method for returns, as TKPS cannot be responsible for return shipments that are lost in transit.

Questions About Returns

If you have questions about a return, refund, or exchange, please contact us through our Contact Us page and include your order number when applicable.