Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, simply email firstname.lastname@example.org and we will get back to you promptly.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Refunds (if applicable)
Once your return is received and inspected, one of our team members will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at HTML mailto link mailto: HTML email link, what is it, how to create, examples and code generator. What is mailto link? How to create mailto link in HTML? mailto examples mailto link code generator What is mailto link Mailto link is a type of HTML link that activates the default mail client on the computer for sending an e-mail. The web browser requires a default e-mail client software installed on his computer in order to activate the e-mail client. If you have Microsoft Outlook, for example as your default mail client, pressing a mailto link will open a new mail window. How to create mailto link in HTML The mailto link is written like regular link with extra parameters inside the href attribute: email@example.com and we will get back to you in a timely manner.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
To return your product, you should mail your product to: 2339 Ogilvie Rd, Ottawa, ON K1J 8M0.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.